Scheun Financials (Pty) Ltd
Effective date: 27 July 2026 · Last updated: 27 July 2026

 

1. Introduction

Scheun Financials (Pty) Ltd ("Scheun Financials", "we", "us" or "our") is committed to protecting the privacy of our clients, prospective clients, employees, suppliers and website visitors. As an accounting and brokerage firm providing personalised financial services to businesses and individuals, we understand that we are entrusted with sensitive personal and financial information, and we take that responsibility seriously.

This Privacy Policy explains how we collect, use, store, share and protect your personal information, and the rights you have in relation to it. It is designed to comply with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other applicable South African law.

By engaging our services or using our website (www.scheunfinancials.co.za), you acknowledge that you have read and understood this Policy.

 

2. Who we are (Responsible Party)

For the purposes of POPIA, the "Responsible Party" that determines how and why your personal information is processed is:

Scheun Financials (Pty) Ltd
Registration number: 2022/335696/07
FSP licence number: 53118
Physical address: 6 Spesery Avenue, Quaggafontein, Bloemfontein, 9301
Telephone: +27 51 247 5094
Email: info@scheunfinancials.co.za
Website: www.scheunfinancials.co.za

 

3. Our Information Officer

In accordance with POPIA, we have appointed an Information Officer who is responsible for our compliance with POPIA and for dealing with requests and queries relating to personal information:

Information Officer: Henry Scheün
Email: henry@scheunfinancials.co.za
Telephone: +27 51 247 5094

Our Information Officer is registered with the Information Regulator (South Africa), as required by POPIA.

 

4. Definitions

To help you understand this Policy, some key terms used in POPIA include:

• Personal information – information relating to an identifiable, living natural person and, where applicable, an identifiable, existing juristic person (such as a company).

• Processing – any operation concerning personal information, including its collection, receipt, recording, organisation, storage, use, distribution and destruction.

• Data subject – the person to whom the personal information relates.

• Responsible party – the party that determines the purpose of and means for processing personal information (in this Policy, Scheun Financials).

• Operator – a person who processes personal information on behalf of the responsible party, such as a service provider.

• Special personal information – information about a person's religious or philosophical beliefs, race or ethnic origin, trade union membership, political persuasion, health or sex life, biometric information, or criminal behaviour.

• Information Officer – the person responsible for ensuring the organisation's compliance with POPIA.

 

5. The personal information we collect

Depending on our relationship with you and the services we provide, we may collect and process the following categories of personal information:

• Identity and contact details: full name, identity or passport number, date of birth, tax reference number, residential and postal address, email address and telephone numbers.

• Financial information: bank account details, income, assets and liabilities, financial statements, transaction history, and investment or insurance details.

• Tax and accounting information: SARS records, income tax, VAT and PAYE information, payroll data and supporting documentation.

• Verification information: information required to comply with the Financial Intelligence Centre Act 38 of 2001 ("FICA") "Know Your Client" obligations, such as proof of identity, proof of address and source of funds.

• Employment information (where we provide payroll or related services): employment history, remuneration, benefits and banking details.

• Business information: company registration details, information about directors and beneficial owners, and financial records.

We collect only the information that is adequate, relevant and not excessive for the purpose for which it is processed.

 

6. Special personal information

POPIA affords additional protection to certain categories of information, such as information about a person's religious or philosophical beliefs, race or ethnic origin, trade union membership, political persuasion, health or sex life, biometric information, or criminal behaviour. We do not ordinarily require special personal information. Where the services you request make it necessary – for example, health information in relation to certain insurance products, or biometric or criminal-record information for identity verification and FICA due diligence – we will process it only where POPIA permits, such as with your consent or where the law requires or authorises it.

 

7. How we collect your personal information

We collect personal information:

• Directly from you when you engage our services, complete forms, correspond with us, or provide supporting documents.

• From third parties such as the South African Revenue Service (SARS), banks, credit bureaus, insurers and product providers, regulatory bodies and your authorised representatives, where relevant to the services.

 

8. Why we process your personal information

We process personal information for the following purposes:

• To provide accounting, tax, brokerage and related financial services to you.

• To communicate with you and respond to your queries and instructions.

• To verify your identity and conduct due diligence.

• To process transactions and administer our relationship with you.

• To comply with our legal and regulatory obligations, including under FICA, the Tax Administration Act, the Companies Act and, where applicable, the Financial Advisory and Intermediary Services Act 37 of 2002 ("FAIS").

• For internal administration, record-keeping, accounting and reporting.

• For direct marketing of our own similar services, subject to your right to opt out.

• To protect our rights and to respond to lawful requests from regulators and authorities.

 

9. Legal basis for processing

We process personal information on one or more of the bases permitted by POPIA: with your consent; because processing is necessary to conclude or perform a contract with you; because processing is necessary to comply with a legal obligation; to protect your legitimate interests; or for the pursuit of our legitimate interests or those of a third party to whom the information is supplied.

 

10. Sharing and disclosure of your information

We treat your personal information as confidential and we do not sell it. We may share it with:

• Regulatory and government bodies – such as SARS, the Financial Sector Conduct Authority and the Financial Intelligence Centre – where required or permitted by law.

• Banks, insurers and financial product providers, where necessary to deliver the services you have requested.

• Our professional advisors, auditors and operators (service providers who process information on our behalf, such as IT, cloud-storage and software providers).

• Other third parties where you have consented, or where disclosure is required or permitted by law.

Where we appoint operators to process personal information on our behalf, we require them to process it only on our instruction and to maintain appropriate security safeguards and confidentiality.

 

11. Cross-border transfers

Some of our service providers (for example, cloud-based software) may store or process personal information outside South Africa. Where we transfer personal information across borders, we will ensure the transfer complies with section 72 of POPIA – for example, that the recipient is subject to laws, binding corporate rules or agreements that provide an adequate level of protection.

 

12. Security safeguards

We take appropriate, reasonable technical and organisational measures to protect personal information against loss, damage, unauthorised access and unlawful processing. These measures include access controls, secure storage, confidentiality obligations on our staff, encryption where appropriate, and regular review of our security practices. In the event of a security compromise affecting your personal information, we will notify you and the Information Regulator as required by POPIA.

 

13. How long we keep your information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Certain laws prescribe minimum retention periods – for example, FICA and tax legislation generally require records to be retained for at least five years, and in some cases longer. When information is no longer required, we securely destroy, delete or de-identify it.

 

14. Your rights as a data subject

Under POPIA you have the right to:

• Be notified that we are collecting your personal information, and where it has been accessed by an unauthorised person.

• Request access to the personal information we hold about you.

• Request that we correct or delete personal information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or unlawfully obtained.

• Object, on reasonable grounds, to the processing of your personal information.

• Object to the processing of your personal information for direct marketing.

• Withdraw your consent, where processing is based on consent (subject to legal or contractual restrictions).

• Not be subject to a decision based solely on the automated processing of your information.

• Lodge a complaint with the Information Regulator.

To exercise any of these rights, please contact our Information Officer. We may need to verify your identity before acting on a request. Requests for access to information are handled in accordance with the Promotion of Access to Information Act 2 of 2000 (PAIA) and our PAIA manual.

 

15. Cookies and our website

Our website (www.scheunfinancials.co.za) is a brochure-style informational website that provides details about our services. It does not use cookies, analytics or tracking technologies to collect personal information about visitors, and it does not build profiles of those who visit it. Should we add features in future that collect information through the website — such as an online enquiry form or website analytics — we will update this Policy accordingly.

 

16. Direct marketing

We may send you information about our services by email or other electronic means where the law permits or where you have consented. You may opt out of receiving marketing communications from us at any time by contacting us or by using the unsubscribe function in the relevant communication.

 

17. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with an updated effective date. We encourage you to review it periodically.

 

18. How to contact us and lodge complaints

If you have any questions, requests or concerns about this Policy or the way we handle your personal information, please contact our Information Officer:

Henry Scheün — Information Officer, Scheun Financials (Pty) Ltd
Email: henry@scheunfinancials.co.za
Telephone: +27 51 247 5094

 

If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with the Information Regulator (South Africa):

The Information Regulator (South Africa)
General enquiries: enquiries@inforegulator.org.za
POPIA complaints: lodged via the Regulator's online portal at inforegulator.org.za
Toll free: 0800 017 160
Telephone: 010 023 5200
Website: www.inforegulator.org.za